Sometimes its hard to tell if a roofing contractor is the right fit for your home and project. While there isn’t a clear cut way to know the good from the bad, these questions below should help you choose the right contractor for your next job.
CHECK THE ADDRESS:
Having a P.O. box address doesn’t make a business illegitimate, but it does increase the chances of it being an inexperienced or younger company. Storm chasers and scammers are more likely to have just a P.O. box instead of a brick and mortar address. A roofing contractor business with a local office, (meaning they don’t just work out of a truck) is more established and professional. This means a better chance of speedy response times and great customer service.
DOUBLE CHECK THEIR BUSINESS EXPERIENCE:
Ask how long they have been around! While everyone has to start somewhere, it doesn’t mean you have to let a new roofing contractor use your home for practice. The more experience the better, but three to five years should be the minimum. A lot of small businesses can fail in the first three years. It makes it difficult to stand by warranty promises if the company no longer exists.
Roofing is a dangerous job and no matter how experienced the company or roofing contractor, accidents can still happen! Your contractor should carry both general liability insurance and workers’ compensation. If not, you could be held responsible for any accidents that happen on your property. Keep in mind that insurance and workers’ compensation are expensive for contractors to maintain, and workers compensation isn’t a requirement in Texas. Some contractors dont carry full insurance because they are self-employed or part time, new in the business, or can’t afford the premiums. This means that lowball bids may come with serious liability risks, so always ask for proof of insurance!
ASK ABOUT WARRANTY DETAILS:
Most roofing warranties are a combination of manufacturer guarantees, and contractors standing by their workmanship. Make sure to ask for copies of both warranties, and ask questions if you don’t understand them.
TESTIMONIALS AND REFERRALS:
If past customers aren’t willing to vouch for workmanship, it probably isn’t a good idea to go with that contractor. Look for verifiable reviews and testimonials from objective sources. Google, Facebook, Angies List, and Home Advisor are great resources for looking into the customer service history of contractors.
SAGE IS BEST ROOFING CONTRACTOR FOR YOUR NEXT PROJECT!
Give us a call today (972-420-6500) or contact us here to see how you can qualify for our FREE 10-year warranty. We offer a no-obligation inspection of your home and have over 40 years of experience!