Privacy Policy
Effective Date: March 12, 2026
Company: Sage Roofing LLC (“Sage Roofing,” “we,” “us,” or “our”)
Address: 826 Office Park Circle #106, Lewisville, TX 75057
Email: admin@sageroofingllc.com
Phone: 972.420.6500
1. Overview
Sage Roofing LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, contact forms, phone systems, messaging services, and customer relationship tools. By using our services or website, you consent to the practices described in this Policy.
2. Information We Collect
We may collect contact information such as your name, email address, phone number, and physical address. We may also collect project and service information including property details, roofing needs, or insurance claim information. Communication data may include emails, call logs, recorded calls where permitted by law, and SMS or MMS interactions. Website and technical information may include IP address, browser type, device information, pages visited, time spent on pages, cookies, and analytics data.
3. How We Use Your Information
We use your information to provide estimates and roofing services, schedule appointments, communicate project updates, respond to inquiries, provide customer support, send reminders and notifications, send marketing communications where consent is provided, improve our website and operations, maintain business records, comply with legal obligations, and prevent fraud or misuse.
4. Text Messaging and Mobile Information
If you opt in to receive SMS or MMS messages from Sage Roofing LLC, we may send appointment reminders, estimate updates, project communications, customer service responses, service notifications, and promotional messages only if separately consented. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with service providers who help operate our communication systems, but they may only use information to provide services to us.
5. Consent, Opt-Out, and Help
You will only receive text messages if you provide express consent. You may opt out at any time by replying STOP. For help, reply HELP or contact us at admin@sageroofingllc.com or 972.420.6500. Message and data rates may apply and message frequency may vary.
6. Cookies and Analytics
We may use cookies and analytics tools such as Google Analytics to understand website usage and improve performance and marketing effectiveness. You can control cookie settings through your browser. Disabling cookies may affect website functionality.
7. How We Share Information
We may share information with vendors who provide services such as hosting, CRM platforms, analytics tools, and communication systems. We may also share information when required by law, to enforce company policies, to protect safety and rights, or in connection with a merger, acquisition, or business transfer. We do not sell personal information.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.
9. Your Privacy Rights
Where applicable, you may request access to your personal data, correction of inaccurate information, or deletion of your personal data by contacting admin@sageroofingllc.com.
10. Texas Privacy Rights
Texas residents may have certain rights regarding their personal data under applicable Texas privacy laws, including the Texas Data Privacy and Security Act. Subject to verification requirements, Texas residents may have the right to confirm whether we process their data, access their data, correct inaccuracies, request deletion, obtain a portable copy of their data, and opt out of targeted advertising or profiling where applicable. Requests may be submitted to admin@sageroofingllc.com or by calling 972.420.6500. We will not discriminate against you for exercising your rights.
11. Sensitive Data Processing
We may collect information related to property conditions, insurance claims, or project requirements. This information is used solely to provide requested services and is not processed for purposes requiring additional consent under Texas law. We do not knowingly collect or process sensitive personal data for targeted advertising or profiling.
12. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
13. Appeals Process for Privacy Requests
If we decline to take action regarding your privacy request, you may appeal by contacting admin@sageroofingllc.com. We will respond within a reasonable timeframe as required by law.
14. Children’s Privacy
Our services are not directed to children under 13 and we do not knowingly collect personal information from children.
15. External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The Effective Date reflects the most recent revision.
17. Contact Information
Sage Roofing LLC
826 Office Park Circle #106
Lewisville, TX 75057
Phone: 972.420.6500
Email: admin@sageroofingllc.com
